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I was left on hold for an hour and had to finally hang up. Needless to say, I am unable to install this on my ATT 8525. I got this GPS to work with my pocket pc. Their support SUCKS. Don't buy this JUNK or anything else from IOGEAR. After instllation it asked to an file called 'IOgearnavsysqvga' but it was nowhere in the instllation cd. I called IOgear support and I asked where I could find the file.
Do not buy. They refused to refund also.Bad service and bad product. Originally I want to have this GPS working with my notebook. After two RMAs and long hours w/ the support, I still could not get them to work with my two notebooks.
I use a powerful Dell Axim x51 (fastest processor availabel and lots of RAM). Consider iGuidance if you don't want to have to hook up your laptop to the car just to use GPS. STAY AWAY IF YOU INTEND TO USE WITH A POCKET PC. They said they would patch it in 2005, but it's almost 2007 and they still haven't.They guy who said it works with his Pocket PC was running WM 2003, and yes, it works with that.iGuidance uses the same software base and they have patched their's. Their customer service is outsourced and unhelpful It will not work on Windows Mobile 5.0, and IOGear knows it. It will slow your device to a crawl.
While making turns (usually onto or off of a freeway ramp), it sometimes gives off a rapid succession of contradicting instructions. Keep in mind I made my purchase a year ago. Hardware-wise, the GPS unit is superb and I strongly recommend it. On my Axim x30 624 Mhz, the routing/re-routing computation is done very quickly. They might have made improvements on the software since. This GPS unit locks on to satellites very quickly and it has never dropped out of reception. among many others. For example, I love how it automatically computes a new route every time you make a wrong turn.
My complaints are as follows. I have owned the IOGEAR Bluetooth GPS unit for almost a year now and I absolutely love it. I was able to load the entire map of CA and NV onto my pocket PC with unbelievable ease. How much map data you load is entirely up to you and the only constraint is the capacity of your SD/CF card or harddrive (for those using a laptop). The voice giving directions is crisp, clear, and pleasant.
It also lets out a sound right at a turn so you know whether you've made a right turn. But if you can afford it, do a little research by reading reviews for other GPS software such as TomTom, Mapopolis, etc. I am awarding 5 Stars for the hardware and 3 Stars for the software. Due to budget constraints, I'm sticking to the bundled software for now. It gets back on track once the turn is completed however. All in all, despite a few minor shortcomings (annoyances mostly), the software is very usable -- it's never failed to bring me to my destinations. The mapping software (and maps database) however is another story.
I also love the ease with which the maps on the CD can transferred to my pocket PC. The software package is not ALL bad. I did not have the bad CD woes a couple of the reviewers have. Sometimes, it doesn't give enough advance notice before a turn, although this doesn't happen very often.
Don't order this GPS if you need to use it immediately.IOGEAR website doesn't offer download of setup programe. IOGEAR said they will send other CDs but I should wait 1 week more. I have a same problem with the below review.So far as. I even have no chance to use this GPS because not only 'setup CD' but also 'map CD' doesn't work.
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